Getting Involved - Tenant and Leaseholder Involvement

What is Tenant and Leaseholder Involvement?

Tenant and Leaseholder Involvement is the term we use to describe how tenants, leaseholders and residents are involved in shaping the services we provide.

By getting involved, tenants and leaseholders are able to:

• exchange information and ideas,
• become involved in the planning and delivery of housing services,
• play their part in decision making.

What Involvement opportunities are there for me?

There are a number of ways in which you can get involved:

• Make improvements to your local area by applying for funding for projects through the Environmental Improvements Budget.
• Start a Tenants' and Residents' Associations (TRAs) to identify issues in your neighbourhood and develop actions to address these issues.
• Find out what training opportunities are available for you including free computer courses, money management and life skills.
• Find out how you can become a Mystery Shopper or Estate Champion.
• Visit the Oxford Tenants' Resource Centre at Horspath Road.

What are the benefits of Getting Involved?

• Share your views on the things that matter to you.
• Improve your housing service and ensure we provide value for money.
• Find out more about your services and how they operate.
• Work with local councillors, officers and your neighbours to help deliver improvements.
• Learn new skills for personal development.

Tenant and Leaseholder Compact

Our Tenant and Leaseholder Compact outlines our commitment to Tenant and Leaseholder Involvement. These documents are currently under review and once complete, will be updated on this page.

Compact 2007 (3375 kB PDF)
Updated Compact Action Plan 2009 (1781 kB PDF)

Interested in becoming involved?

If you are interested in finding out more about any of the Involvement opportunities above, please contact the Communities and Neighbourhoods team on 01865 252828 or at communities@oxford.gov.uk.

Tenant Participation Advisory Service

The Tenant Participation Advisory Service (TPAS) is the leading national tenant participation organisation working to promote tenant empowerment.

TPAS Provides:

• A freephone helpline and information service for landlord members.
• Conferences and seminars on all aspects of tenant involvement.
• A training programme for tenants and housing workers.
• Consultancy work with tenants groups and landlords.
• In-house training on request.
• We also have links with Central Government and help to develop government policy around tenant participation issues.

For more information visit the Tenant Participation Advisory Service website or call 0500 844111.

Page last reviewed 19 April 2012