PO Box 10, Oxford, OX1 1EN
Tel 01865 249811
Email customerservices@oxford.gov.uk
Web http://www.oxford.gov.uk/
Click - online customer self-service
Email - see email links for specific departments below
Call - 01865 249811
Come in - Customer Service Centres and Addresses and where to find our offices.
Calls to the Council are recorded and may be used for quality monitoring and for the detection of fact or fraud. View our Customer Service Standards.
Access to Services at all times |
Telephone Number (Oxford STD 01865) |
Email
|
| Automated Payment Line - pay Oxford City Council rents and service charges, car park penalties, overpaid Housing Benefits, Council Tax, Business Rates, and Periodic and Sundry accounts | 252609 |
n/a |
| Council Housing - Daytime for all Oxford City Council Tenants' rent enquiries, tenancy issues, tenant involvement, and housing repairs. After Hours for all Oxford City Council Tenants' emergency housing repairs only | 249811 or 0800 22 76 76 |
Email us |
| Recycling and Waste - recycling and waste collections |
249811 |
Email us |
| Streetscene Services (Street Cleaning) - street cleaning, abandoned vehicles, drains, public toilets, street furniture, bus shelters and minor street maintenance |
249811 (Out of hours emergency only: 07802 904000) |
Email us |
| Anti-social Behaviour Helpline | 249811 | Email us |
Access to key services during office hours |
||
| Parking - off-street car parks, coach parks and fines |
252489 | Email us |
| Council Tax - Pay your bill and have Council Tax queries answered | 249811 |
Email us |
| Housing and Council Tax Benefit - Applications and enquiries | 249811 |
Email us |
| Planning - Planning applications, conservation areas, listed buildings and all planning issues | 249811 | Email us |
| Building Control - Advice and consultation on all aspects of building design and construction | 249811 | Email us |
| Environmental Health - Pest control, food safety, licensing, health and safety issues, noise/air/land pollution, energy efficiency | 249811 | Email us |
| Parks - Council maintained parks, trees, play areas, park rangers, and green spaces | 252240 | Email us |
| Allotments | 252240 |
Email us |
| Benefit Fraud Hotline | 252222 | Email us |
| Business Rates (NNDR) | 252854 | Email us |
| Cemeteries Office | 252516 | Email us |
| Countryside Service | 252240 | Email us |
| Crime and Nuisance Action Team | 252969 | Email us |
| Diversity and Equality (including racial harassment) | 252635 | Email us |
| Dog Warden Service | 249811 | Email us |
| Domestic Violence | 252754 | Email us |
| Elections and Electoral Registration | 249811 | Email us |
| Flooding (office hours) | 249811 |
|
| Food Safety | 249811 | Email us |
| Freedom of Information | Visit our Freedom of Information page | Visit our Freedom of Information page |
| Grants to Voluntary Organisations | 252597 | Email us |
| Housing Needs and Homelessness |
249811 |
Email us |
| Jobs with Oxford City Council | 252848 | recruitment@oxford.gov.uk |
| Leisure Centres Barton Leisure Centre Blackbird Leys Leisure Centre Blackbird Leys Pool East Oxford Games Hall Ferry Leisure Centre Hinksey Pool Oxford Ice Rink Temple Cowley Pools and Fitness Centre |
0844 89 33 222 or 467290 467020 467040 467050 467060 467079 467002 467124 |
Visit our Leisure Centres pages |
| Lord Mayor of Oxford |
252414 |
Email us |
| Markets | 249811 | Email us |
| Museum of Oxford | 252761 | Email us |
| Shopmobility | 252489 | Email us |
| St. Giles' Fair | Visit our St Giles' Fair page | Visit our St Giles' Fair page |
| Tourist Information Centre | 252200 | Visit Oxfordshire website |
| Town Hall Hire | 252195 (For Town Hall bookings and enquiries only) |
Email us |
Provider |
Telephone Number |
|
Oxfordshire County Council Services
|
01865 792422 |
| Thames Valley Police | 101 |
| NHS Direct | 0845 4647 |
| Oxford Bus Company | 01865 785400 |
| Stagecoach Oxfordshire | 01865 772250 |
| Thames Water | Visit their website |
Page last updated 23 April 2013