Housing Benefits and Council Tax Reduction claimants can now register on our online portal to view payment details. If you claim Housing Benefit and/or Council Tax Reduction, our secure online portal will allow you to:
- check payments and get a breakdown of what you’ve received
- view next payment dates and any overpayments of Housing Benefit made to you
- access payment data 24/7, 365 days a year
- view correspondence sent to you
View your Housing Benefit or Council Tax Reduction account online
You will need to have your Benefit reference number when you register. This is an 8 digit number starting with an 8.
Registering for self-service with our online portal and e-notifications helps us to cut down on sending paper letters, making for a more efficient, more cost-effective service and means both you and our benefits team can reduce our carbon footprint.