Oxford City Council emergency services
To contact Oxford City Council emergency services when it is out-of-hours, call 01865 249811 and choose from the options given.
Emergency caretaking services
To contact emergency caretaking services for the locations listed when it is out-of-hours, call 07932 762712.
- Housing for older people schemes
- Evenlode Tower
- Foresters Tower
- Pound House
- Plowman Tower
- Riverside Court
- Windrush Tower
Homelessness emergencies
If you have a homelessness emergency call the Out-of-hours Homelessness Emergency duty team on 0800 833408.
For more information and other support available see our pages for Homelessness.
Gas and carbon monoxide emergencies
To report a gas or carbon monoxide emergency call the 24-hour National Gas Emergency Service 0800 111 999.
Non-emergencies
If the matter is not an emergency, our online services are available 24 hours a day, 7 days a week.
- Do it online - shortcuts to online accounts
- Pay it online - pay for things like a Council service, rent, fine or penalty notice
- Report it online - report issues and problems or tell us about changes to things like existing claims
- Apply for it online - apply for things like services, a licence, benefit or discount online
You can also Visit us in person during opening hours (Monday to Friday, 8am to 5pm).