How will I benefit?
The Tenant Portal enables council housing tenants to access many tenancy-related services securely and confidentially all from the comfort of your own home, 24/7, all year round. You can:
- Check your rent balance and make a payment
- View your transactions and request a rent statement
- Request a payment card, standing order, or direct debit
- Request common repairs and view your repair history
- Update your contact and household details
- Request to get involved in how we run our services
How to register
To register, all you need is:
- Email address
- Payment Reference Number (starting 900) - check your rent statement or any tenancy correspondence
- Date of birth
Please note all details must match those held by the Council.
All set? Visit the following link to get to the registration page:
Trouble registering?
We have created some YouTube videos which explain how to register and use the portal. Remember, when registering, all details must match those held by the Council:
- View the Tenant Portal Introduction video on YouTube
- View the Tenant Portal Introduction (Visual Friendly) video on YouTube
- View the Tenant Portal Introduction (Visual Friendly Yellow) video on YouTube
- View the Tenant Portal repairs video on YouTube
Already registered? Log in to the Tenant Portal
If you are already registered on the Tenat Portal, log in using the following link:
