Council Tax Discretionary Discount is a reduction in Council Tax payments in cases of financial hardship.
If you believe you qualify for a Discretionary Discount:
- you must apply in writing
- include details of your circumstances and why you believe you qualify (this will help us to understand your situation)
- include your Council Tax account reference number (find this at the top-right of your Council Tax bill, it is 9-digits long and starts with a 6)
Where to send your application
Send your application:
- by email to counciltax@oxford.gov.uk
- by post to the Council Tax team, Oxford City Council, PO Box 10, Oxford, OX1 1EN
What happens next
Once we have received your application:
- we follow the Council Tax Discretionary Discount Procedure to assess your application and decide if a reduction is warranted
- we'll notify you in writing of a decision within 28 days
- if granted, the reduction will be credited to your Council Tax account
If your situation changes while claiming Discretionary Discount
You must tell us, as soon as possible, if your circumstances change as this could affect the reduction awarded.
Our Council Tax Discretionary Discount Procedure describes how we'll recover any Discretionary Discount that is overpaid.
You can tell us of a change by email or by post.
