Rules of the Lord Mayor's Deposit Guarantee Scheme

  1. Please provide:
    1. The address of the property
    2. Contact details of the landlord.
    3. How much the rent is and how often it is to be paid.
    4. Length of tenancy and Amount of the deposit.
  2. On securing accommodation please provide:
    1. Copy of the Tenancy Agreement.
    2. Proof of all documents requested by Housing Benefits and the Housing Officer.
    3. Arranged an appointment to apply for Local Housing Allowance/Universal Credit and informed the Scheme of the date and time of the appointment.
    4. If a lodging agreement is agreed we can only assist with a bond only.
  3. You must inform both the Customer Services and Deposit Guarantee Scheme office immediately of any changes in your circumstances.
  4. If a visit is required we will give a minimum for 24 hours’ notice.  You must allow access to the property by the Deposit Guarantee Scheme staff.
  5. You must inform the Scheme when you intend to leave.
  6. At the end of your tenancy, you must return the property in a clean and tidy condition taking into consideration fair wear and tear. If we have to pay a claim you may have to repay the Scheme. You will continue to be liable for any other claims made by the landlord. If the claims are not repaid you will not be liable to apply to the Scheme for assistance again.

Lord Mayor's Deposit Guarantee Scheme

Address: Town Hall
St Aldate's
Oxford
OX1 1BX

Telephone: 01865 249811

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