Oxford Residents' Survey 2024 Report document - Disproportionate burden assessments for digital accessibility

Accessibility legislation states that public sector websites must publish content in an accessible format, unless doing so would impose a disproportionate burden on the organisation. If that is the case, an assessment of the extent to which compliance with the accessibility requirement imposes a disproportionate burden must be carried out.

This is a disproportionate burden assessment for the Oxford Residents' Survey 2024 report which is in PDF format.

The benefits of creating an accessible version of this PDF would be:

• a fully accessible version for all users to access
• an easily searchable and indexable version

We make the findings from the residents' survey available to the public and therefore have taken the decision to publish the PDF as a way of making the report available.

However, given the high number of charts within the document and the length of it (54 pages), we estimate that it would take about 23 hours of work to make this PDF fully accessible (based on an estimate of about 20 to 25 minutes per page) and this would place an undue burden on the Business Intelligence Unit who would be tasked with doing the work.

Also relevant to this decision are that:

• Due to the nature of this content and that it contains the results from an annual survey, which are of interest to members, officers and members of the public, there was a need to publish the document in a timely fashion, so we took the decision to publish the PDF
• We published a PDF version of the 2023 Residents’ Survey on our website in January 2024 and to date we have not received any requests for an accessible version of the report
• Should any data from the report be requested in an accessible format, we will be happy to assist

Due to the nature of the document (reporting findings from the residents' survey) it contains a high number of charts and tables which take more time to convert to an accessible format than text alone.

However, should there be a request for information contained within the document in an accessible format, we will be able to provide the data in text format.

Key findings from the Residents' Survey 2024 as bullet points of text, will be provided in HTML format on our website.

18 November 2024