We provide a 24/7, 365-day housing repairs service for council housing tenants.

Before you request a housing repair

Here is some useful information before you get in touch to report a housing repair.

Self-help guides

Our housing repair self help guides include short videos that guide tenants through simple repair jobs they can do themselves.

Repairs after claiming Right to Buy

We generally won't carry out repairs in your home after you've claimed Right to Buy, except to fulfil statutory obligations.

Maintenance of improvements you have made

Maintenance of any improvements you've made in your property is your responsibility.

Adaptations for disability

If your home has been adapted for your needs due to a disability, please contact us for assistance.

Request a Housing Repair

Our online housing repair account services are currently not available. To report a repair, please contact us on: 01865 249811

Rate this page