We provide a 24/7, 365-day housing repairs service for council housing tenants.
Before you request a housing repair
Here is some useful information before you get in touch to report a housing repair.
Self-help guides
Our housing repair self help guides include short videos that guide tenants through simple repair jobs they can do themselves.
Repairs after claiming Right to Buy
We generally won't carry out repairs in your home after you've claimed Right to Buy, except to fulfil statutory obligations.
Maintenance of improvements you have made
Maintenance of any improvements you've made in your property is your responsibility.
Adaptations for disability
If your home has been adapted for your needs due to a disability, please contact us for assistance.
Request a Housing Repair
Our online housing repair account services are currently not available. To report a repair, please contact us on: 01865 249811