Our Commitment to Quality Housing and Services
Welcome to our latest Annual Report for Tenants, Leaseholders and Shared Owners 2023-24, showcasing the progress we’ve made in delivering high-quality homes and services to you - our tenants, leaseholders, and shared owners.
We remain dedicated to ensuring your homes are safe, secure, and well-maintained, while continuously improving our services to better meet your needs.
This year, we’ve introduced podcasts and videos to bring our updates to life, making it easier than ever to stay informed. We’d love to hear your thoughts - please share your feedback with us at tenantinvolvement@oxford.gov.uk.
Explore the report, see what we’ve achieved, and help shape the future of housing in our community.
If you would like to receive a hard or alternative copy of this report, please email tenantinvolvement@oxford.gov.uk
Open the Annual Report for Tenants, Leaseholders and Shared Owners 2023-24 (external link)
Shortcut to view all videos and podcasts included in this publication
- Finance YouTube video
- Housing Needs YouTube video
- Tenancy Management YouTube video
- Property Services YouTube video
- Making sure your home is safe YouTube video
- Repairs and Maintenance YouTube video
- Working together with our customers YouTube video
- Tenant Involvement YouTube video
- Tenant Involvement Annual Report Podcast on YouTube
- Customer Care and Complaints YouTube video
- Community Safety YouTube video
- Community Safety - Domestic Abuse YouTube video
- Communities YouTube video
- What Makes a House a Home? YouTube video