Major works service charge repayment options

One of the questions most commonly asked by leaseholders is ‘how can I pay for major works?’

Your lease states that you are required to pay service charges, including major works bills, within 14 days of the invoice being produced.

We recognise however that for a number of leaseholders, meeting the cost of a major works bill within this time may not be possible for you, particularly for very large works.

If you do not think that you will be able to pay within 14 days of an invoice, you must contact the Council in the first instance to discuss your situation.

We will consider your individual circumstances such as your income and set a repayment plan to suit you.

Interest free payment option

Under the interest free option, you can spread the cost of a major works bill over 12, 24 or 36 months, providing that you agree to pay monthly or quarterly by direct debit.

Independent financial advice

As a Council, we are not permitted to give you any financial advice about how you should go about meeting your service charge obligations. We can tell you what options that the Council may provide but any decisions will be entirely yours to make.

Contact the Rent Team

Address: Town Hall
St Aldate's
Oxford
OX1 1BX

Telephone: 01865 249811

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