Each element of work (i.e. kitchen or bathroom refurbishments or rewiring) will take approximately five working days to complete and our Tenant Liaison Officer will discuss this with you in further detail.

What the work will involve

  • when plumbing work is taking place in your home it will be necessary, at certain times, to turn off your water supply - this will only be for the shortest amount of time possible in order to complete the works
  • when electrical or gas work is taking place we will need to switch off your electricity/gas for safety reasons - this will only be for the shortest amount of time possible in order to complete the works
  • the refurbishment of your home will involve rewiring where necessary to comply with the latest electrical regulations
  • at the end of every working day we will ensure that you are left with your essential services: power and lighting to all rooms, hot and cold water to your bathroom and/or kitchen, and a working toilet

How you can help us

Please ensure that you remove all items from your entire kitchen (except for large appliances such as washing machines) before we arrive to start work.

Contact the Oxford Direct Services (Housing) Team

Address: Marsh Road
Oxford
OX4 2HH

Telephone: 01865 249811

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