Drains within a property's boundary are typically private drains and the responsibility of the property owner

Drains serving more than one property are classified as public sewers. These are managed by Thames Water. For issues or queries, visit the Thames Water website.

Drain responsibilities on public roads in Oxford are shared between Oxford City Council and Oxfordshire County Council. You can contact Oxford City Council on 01865 249811 and Oxfordshire County Council on 08453 101 111 for assistance.

Private tenants experiencing issues with private drains should report these to their landlord or letting agent promptly.

Contact the Residential Regulation Team

Address: Town Hall
St Aldate's
Oxford
OX1 1BX

Telephone: 01865 252211

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