If you're struggling to pay your Council Tax please contact us as soon as possible.
We can help you manage your bill, such as by adjusting your instalments to make them more affordable.
Other organisations that offer free advice
Should you face financial challenges, there are a number of local and national organisations that give free debt and money advice.
Check with your phone provider for exact charges. While 0800 and 0808 numbers are free to call from mobile phones and landlines, 0345 numbers cost the same as a call to 01 or 02 numbers.
These organisations are registered with the Financial Conduct Authority (FCA):
- Agnes Smith Advice Centre website (FCA ref: 618705) - Telephone: 01865 770206
- Barton Advice Centre / Oxfordshire Welfare Rights website (FCA ref: 675533) - Telephone: 01865 744165
- Citizen Advice Oxford website (FCA ref: 617691) - Telephone: 0808 278 7909
- Christians Against Poverty website (FCA ref 73763) - Telephone: 0800 328 0006
- Rose Hill and Donnington Advice Centre website (FCA ref: 624504) - Telephone: 01865 438634
- Business Debtline website (FCA ref: 618928) - Telephone: 0800 197 6026
- National Debtline website (FCA ref: 618928) - Telephone: 0808 808 4000
These organisations also provide advice on debt issues:
- AgeUK Oxfordshire website - Telephone: 0345 450 1276
- Chinese Community and Advice Centre website - Telephone: 01865 204188
- Debt Advice Foundation website - Telephone: 0800 043 40 50
- Money Advice Service website - Telephone: 0300 500 5000
- Money Helper website - Telephone: 0800 138 7777
- Oxfordshire Mind website - 01865 247788
- Shelter website - Telephone: 0808 800 4444
- Step Change website - Telephone: 0800 138 1111
Related content
Contact the Council Tax Team
When contacting us by letter or email include your Council Tax account reference number. If you do not have an account reference number, include your full address.
Address: Oxford City CouncilTown Hall
St Aldates
Oxford
OX1 1BX
