An assisted bin collection is where, on collection day, our crew will come onto your property to collect your bins for you.
You may qualify for assisted collections if you are:
- blind or partially sighted
- physically unable to move your wheelie bins
You can use our online form to
- request assisted collections
- stop assisted collections
- report a problem with assisted collections
Request, stop or report a problem with assisted bin collections
You can also call 01865 249 811 (during opening hours).
Related content
- How to put your bins out for collection (if you don't qualify for assisted collections)
- How to report a missed collection
- Recycling and waste collection policies
