This page explains the bulky domestic waste collection service we offer to Oxford residents. Find out which items we collect, charges, how to book and how to prepare for collection day.
We collect:
- armchairs
- bed bases, headboards, footboards and mattresses
- bicycles
- computers, laptops, screens and monitors
- dishwashers
- fridges and freezers (except American-style or commercial-sized)
- garden furniture (subject to approval based on size and weight)
- lawnmowers (electric)
- microwaves
- ovens and hobs
- printers
- sofas (modular and corner sofas that split into pieces are charged per piece)
- tables and chairs (a table with 4 chairs is 5 items)
- televisions
- toys (subject to approval based on size and weight)
- tumble dryers
- vacuum cleaners
- wardrobes
- washing machines
If your item is not listed:
- check the items listed at What to do with extra rubbish and waste items we don't collect
- search for your item at the Waste Wizard tool at Oxfordshire.gov.uk
Collection charges
Charges are essential to sustain this service.
We offer a discount if you receive housing benefit, council tax support, or universal credit with a housing element.
Charges are:
- household furniture: £23.50 per item or £10 per item with the discount
- large electricals and white goods: £34.50 per item or £15 per item with the discount
We'll confirm the cost when you call to book and pay for a collection.
How to book (or cancel) a collection
To book a collection ring 01865 249811 (during working hours only). You must list each item to be collected and have your card ready to make payment.
To cancel a collection, ring the same number. You need to give at least 3 working days' notice to get a full or partial refund.
Collection day
We collect bulky items Tuesday to Friday between 7am and 4.30pm. Your collection dates will be confirmed when you book.
Here's how to prepare for collection day and avoid a missed collection:
- we do not collect from inside houses, yards, gardens, sheds or garages
- your items must be available for collection (visible and outside the property) by 7am on the agreed collection date
- only leave out the items you've booked a collection for, we won't collect different or additional items
- if the collection is from a terraced property, place items on the pavement no sooner than the night before the booked collection date
- if collection is from flats, place items by the shared bin store (if this isn't possible, speak to the customer service officer when booking)
If you prepared your bulky waste for collection properly but it was missed, you can report this at Missed recycling and waste collections
For more information see Terms and conditions of the Bulky Waste Collection Service
