We are here to help with tenancy concerns such as changing personal or family situations, neighbour disputes, moving and anti-social behaviour.
Tenancy Management Officers
If you need to get in touch with your Tenancy Management Officer, please telephone our call centre on 01865 249811
Landlord Services
Contact Landlord Services about:
- estate parking scheme
- mutual exchange and homeswap
- Right To Buy
- succession applications
- tenancy changes
- Tenancy Management Officers
- tenancy updates
- transfer applications
- welcome visits
Telephone: 01865 249811
Email: landlordservices@oxford.gov.uk
Housing Needs Team
Contact the Housing Needs Team about:
- accessing support for council tenants
- allocations
- Choice Based Lettings
- downsizing incentives
- furnished tenancies
- health and housing
- housing options
- Housing Register
- private renting
Telephone: 01865 249811
Email: housingneeds@oxford.gov.uk
Community Safety Team
Contact the Community Safety Team about:
- anti-social behaviour
- CCTV
- community wardens
- neighbour nuisance
- Oxford Safer Communities Partnership
- problems in your community
Telephone: 01865 252969
Email: saferoxford@oxford.gov.uk
Tenant Involvement team
Activities of the Tenant Involvement team includes:
- support the Tenant Scrutiny Panel
- form part of the Tower Block Project Team
- carry out housing service consultation
- set up and support tenants/leaseholder groups
- support existing Tenants and Residents Associations (TRAs)
- support the setup of new Tenants and Residents Association (TRAs)
- work with tenants/leaseholders to generate Local Offers
- manage the Oxford Garden Revival Programme
- train and run Mystery Shopping initiatives
- support and run training programme for our involved tenants
Telephone: 01865 252839
Email: tenantinvolvement@oxford.gov.uk
Communities and Neighbourhoods team
Contact the Communities and Neighbourhoods Team about
- community centres and support
- community led planning
- grant advice and funding
- neighbourhood walkabouts
- regeneration projects
Telephone: 01865 252791
Email: communities@oxford.gov.uk
Strategy and Enabling team
Contact the Strategy and Enabling Team about:
- housing and homelessness strategies
- leaflets and handbooks
- newsletters
- performance management reporting
- surveys and consultations
- website content
Telephone: 01865 252641
Email: strategyandenabling@oxford.gov.uk
