Before returning your keys for your council home, ensure the following:

  • clean and tidy the property, including wiping down worktops, sills, kitchen units, and tiled floors
  • remove all your furniture, carpets, and belongings, including items from sheds and lofts (leave rented furniture or appliances from us)
  • if you wish to leave good condition carpets for new tenants, discuss with our Void Property Team
  • leave the garden in a tidy state
  • avoid leaving rubbish in the house or garden
  • repair or decorate items that are your responsibility
  • inform your gas, water, electricity, and telephone providers to finalise your accounts, noting meter readings for your final bill
  • notify our Council Tax team about your move - more information on our Moving House page
  • update any benefit agencies about your relocation
  • arrange post redirection through the Post Office
  • return your parking permit, if applicable
  • provide your new address to TV Licensing

Contact the Tenancy Management Team

Address: Town Hall
St Aldate's
Oxford
OX1 1BX

Telephone: 01865 249811

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