If you prefer not to pay your rent online or by Direct Debit, Oxford City Council offers several alternative methods.

24-hour automated phone line

You can use our 24-hour automated phone service to pay your rent using Switch, Delta, Visa, or Mastercard.

  1. Have your 10-digit rent account number ready (this starts with a 9)
  2. Call 01865 249811
  3. Select Option 1

Please allow up to three working days for the payment to process.

Standing order

Set up a weekly, fortnightly, four-weekly, or monthly standing order through your bank or building society.

  • You must include your 10-digit rent account number (this starts with a 9)
  • Our sort code: 20-71-29
  • Our bank account number: 30750662

You can use standing order mandate form to notify your bank or building society about any rent changes: Download the Standing Order Mandate form.

Post Office

Pay by cash, cheque, or debit card at any UK post office.

You'll need your rent payment card or a personalised barcode. Find these on your quarterly rent statements. If you need a new card or barcode, call us on 01865 249811

It takes about three working days for payments to be processed.

PayPoint

Pay in cash at any PayPoint outlet, found in newsagents, convenience stores, supermarkets, and petrol stations.

Bring your rent payment card or a personalised barcode which you can find on your quarterly rent statements. If you need a replacement card or barcode, call us on 01865 249811

Find your nearest PayPoint at the PayPoint website.

Housing Benefit

If you're eligible for Housing Benefit, you can have it paid directly to us.

If your Housing Benefit doesn't cover your full rent and service charge, you'll need to pay the difference using another method.

To apply, visit our Customer Service Centre.

Rate this page